Privacy Policy

Our contact details

Name: Vidya’s Vision Limited

e-mail: [email protected]

The type of personal information we collect

We currently collect and process the following information:

  • Any enquiries you leave, including your name and email address if you contact vidyasvision.com

How we get the personal information and why we have it

Most of the personal information processed is provided directly by you for the following reason:

Details provided by you in the contact form on the website Vidya’s Vision is used so that we can reply to requests and messages sent through our website. Details are not shared with any third parties.

Under the UK General Data Protection Regulation (UK GDPR), the lawful base we rely on for processing this information is that we have a legitimate interest.

Our legal basis for processing your data
The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of vidyasvision.com.

If you contact us by phone, email or in writing

If you exchange emails, telephone conversations or other electronic communications with us, our systems will record details of those conversations, sometimes including their content.​ When you contact us, we sometimes need to keep a record of the communication we have with you to operate, manage and develop our work.

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How we store your personal information

Your information is securely stored. We will keep your personal data only for as long as is reasonably necessary for the purposes outlined in this policy, or for the duration required by law, whichever is the longer.

Your data protection rights 

You have the right to request:

  • information about how your personal data is processed
  • a copy of that personal data

that anything inaccurate in your personal data is corrected immediately
 

You can also:
 raise an objection about how your personal data is processed

  • request that your personal data is erased if there is no longer a justification for it
  • ask that the processing of your personal data is restricted in certain circumstances

Please contact us at [email protected] if you wish to make a request.

Contact us 

We want to do everything we can to make sure the information we hold on you is accurate and up-to-date. If you have a query regarding this policy, if you would like us to amend any information or request access to the information we hold on you, please contact us.

Changes to this Privacy Notice
We keep our privacy notice under regular review and may change this. In that case, the ‘last updated’ date will also change. Any changes to this privacy policy will apply to you and your data immediately. If these changes affect how your personal data is processed, we will take reasonable steps to let you know. This privacy notice was last updated on 5th December 2023.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected]

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk